If your firearm should require service or repairs, we suggest you first contact a local, recommended Winchester Authorized Service Center. Contact your Winchester sporting goods dealer or click here to see our listing. Otherwise, you may send your firearm directly to our own Service Department using this form. For technical questions regarding your firearm or service, please call our Service Department.
Effective May 1, 2013 We will no longer service the USRAC Model 94, 9410, 9417, or 9422
For current model Winchester firearms:
Winchester Repeating Arms Service Department
3005 Arnold-Tenbrook Road
Arnold, Missouri 63010-4728
For obsolete firearm parts and service such as the Model 12, 42, USRAC Model 94, 9410, 9422, or 9417:
1101 Mason Circle South
Pevely MO, 63070
Phone: (636) 475-7300
Western Gun Part Limited
17324 106 A Avenue
Edmonton AB, T5S1E6
Effective May 1, 2012: All quoted repairs declined by the incoming shipping party or gun owner will be assessed a fee of $30.00 to cover the cost of quote/repair evaluation and return shipping.
Returning your firearm for service.
When returning your firearm for service, be sure to follow the guidelines below: